Customer Support
The TV Ears customer support team is dedicated to providing service excellence. At any time, if you have any questions concerning TV Ears products you can email us or call us. We will be happy to answer any questions you have. As a TV Ears customer, you have access to sales and service representatives that are available and ready to assist you with information and product selections.
Please contact us with any questions about TV Ears products or TV Ears Inc.
We can be reached via email: questions@tvears.com
Telephone: toll-free at 1-888-883-3277, Monday - Friday 7AM to 4PM, PST
Fax: 888-958-7899
Also, feel free to contact us by mail:
TV Ears Inc.
2810 Via Orange Way
Suite A
Spring Valley CA 91978
What should I do to return a purchase?
1. Any returns / repairs to TV Ears Inc. must first be approved and given a Return Merchandise Authorization (RMA) # by TV Ears Inc.
2. The Return Merchandise Authorization (RMA) # must be on the packaging used to ship the TV Ears product back to TV Ears, in the original packaging or packaging that affords the same amount of protection to the product.
To obtain an RMA# from TV Ears please call 1-888-883-3277 Monday - Friday 7AM to 4PM, Pacific Standard Time.
NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA# CLEARLY WRITTEN ON THE OUTSIDE OF THE PACKAGE OR SHIPPING LABEL.
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